We purchased a Mini Cooper Countryman for my son after he was involved in an accident, which his other Mini was totaled in. The owner and sales reps were so helpful, knowledgeable and professional. They provided us different options for purchasing, including an amazing extended warranty. Their stock is awesome... pretty much every option. From what we seen, most were 1 owners with low miles. Definitely a great dealer!
Great dealership with friendly employees, just purchased a beautiful car from here and i’m so happy with it. Would recommend this place to anyone, the people here defiantly know how to treat customers. No extra fees, you pay what you see online plus tax and tags.
Just posted a review on Google, and was surprised by a lower cars.com star rating; I had a great experience and wanted to share on here as well. I would recommend and purchase again from Pristine. I drove from Virginia (feeling confident after checking these reviews) and purchased a 2017 Lincoln Continental that was priced great. Will was the sales rep, and when there was a small issue with the car a few weeks after purchasing, Will again worked with me for a very reasonable customer serviceresponse. Respectable small business operation, with great prices and excellent customer service.... More
I would recommend and purchase again from Pristine. I drove from Virginia (feeling confident after checking these reviews) and purchased a 2017 Lincoln Continental that was priced great. Will was the sales rep, and when there was a small issue with the car a few weeks after purchasing, Will again worked with me for a very reasonable customer service response. Respectable small business operation, with great prices and excellent customer service.
Very good dealership. I've purchased two vehicles from them (summer 2018) and have been very pleased both times.
Check their inventory often, as you'll find there's always a good deal ($$) on a really nice vehicle.
100/100, by far one of the best dealerships I have ever dealt with. The team as whole at Pristine are unmatched in service and just character. Transparency throughout the entire process, no crazy number shock, Will broke it down Barney style, you could see where each dollar was going/coming from. I took the truck offsite and found so issue that had surfaced, without a lengthy explanation necessary Will told me to bring it in and his service department would remedy the cause. The service center is a team of guys I would not have expected when shopping for a vehicle nor will you find another shop quite like them. Pat was awesome, full of information and engaging, the mechanic Mike who rectified the issues with my vehicle was beyond knowledgeable and just overall a great guy. If you have any hesitation about buying from them or going to visit, just give them a shot to earn your business and you’ll see for yourself why the reviews are so high.... More
Amazing experience. I felt valued as a customer not just a money sign. They wanted to get me into a car that I wanted, they didn't try to convince me to get something above my price range. Perfect staff.
I liked the fixed pricing model that they use, where you know exactly what you are gonna pay for the car. Overall the people are nice, never forcing for anything to sell. As for the car I bought, It's running excellent!!
Bought my Acura a few months ago and LOVE it. Pristine has the best prices around and appreciate the friendly staff.
I am always hesitant in dealing with service shops I don't know or have not been given a good personal referral to. During our initial interaction with the service department we were less than satisfied with our experience. Given our current situation we needed to pinch even penny we could and the cost of one of the items didn't seem fair and accurate.
I took the time to call in and speak with the next level management regarding our experience, this one cost item and better able to explain our current situation to them. The leadership took the time to better understand where I was coming from and also took the time to explain more of the details regarding this cost item.
This review is not suggesting they are not fairly priced. They took the time to understand how we were treated, what we needed and made a few recommendations on ways to help.
It can always be tough when dealing with auto repairs. No one is perfect (especially me), but the willingness to listen and accept feedback and then try to adjust in a fair way means a lot and deserves a 5 star rating in my book.... More